RONCATO products are manufactured with special attention to materials and details, meeting high quality standards

RONCATO guarantees its products for a period of 10 years against any materials/manufacturing defect.

The purchaser is responsible for keeping the warranty certificate and the receipt of purchase necessary for repairing or replacing the product.

To locate our Service Centres anywhere in the world, please refer to our website: or write to

IMPORTANT: IT IS ESSENTIAL TO INSPECT YOUR LUGGAGE AT THE TIME IT IS RE-DELIVERED BY A TRANSIT COMPANY. IF ANY DAMAGE IS FOUND, IT WILL BE NECESSARY TO PLACE A CLAIM WITH THE TRANSIT COMPANY (WHICH IS INSURED FOR ANY DAMAGE TO PASSENGERS’ LUGGAGE) AT THE PLACE OF ARRIVAL, IF POSSIBLE BEFORE CLEARING CUSTOMS. The warranty does not cover any damage due to wear and tear, negligence, abuse or mishandling, exposure to extreme temperatures, abrasion, damage due to the product coming into contact with acids, solvents and water, or any damage during transport caused by transit companies or accidents.